Help Center
Find answers to common questions or get in touch with our support team
Frequently Asked Questions
How do I place an order?
Browse our collection, add items to cart, and proceed to checkout. Fill in your details and choose your payment method to complete the order.
What payment methods do you accept?
We accept safe and secure payments via Razorpay (Credit/Debit Cards, UPI, Net Banking) and Cash on Delivery (COD).
What is your shipping policy?
We offer free shipping on orders above ₹2,000. Orders below this amount have a flat shipping fee of ₹100. Delivery typically takes 5-7 business days.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also track your order from the "My Orders" section in your account.
What is your return policy?
We offer a 7-day return policy. Items must be unused and in original packaging. Please visit our Return Policy page for detailed information.
How do I cancel my order?
You can cancel your order within 24 hours of placing it. Contact our customer support team or visit the "My Orders" section in your account.
Contact Us
Address
292 N.S.C Bose Road
Kolkata, West Bengal
700047, India